Getting Started

One-Time Settings

• Set up an order handling fee
• Account Setup Checklist (North American Customers)
• Account Setup Checklist (UK Customers)
• Start a free trial, upgrade, and manage your GotPhoto plan
• Sign the Data Processing Agreement (DPA) for UK customers
• Set Up Your Invoices (North American Customers)
• Set up your invoices (UK customers)
• Set Your Terms and Conditions
• Activate your lab partner in GotPhoto (North American customers)
• Activate your lab partner (UK Customers)
• Overview for Canadian customers
• Add a print release to download orders
• GotPhoto: Your Marketplace Facilitator
• Dynamic Sales Tax (US Customers)
• Manage Tax Rates (Canadian Customers)
• Set Up Your Text Message (SMS) Settings
• Twilio Registration Requirements (US only)
• Set up Stripe Express
• Stripe verification requirements for customers in the United States and Canada
• Stripe Capital loans
• VAT Management (UK Customers)
• GotPhoto Help & Support Guide
• Add additional users to your account
• Use your own domain with DNS Forwarding
• How to manage shop languages and translations
• SMS marketing compliance and best practices (US & Canada only)
• Set up the Darkroom integration with GotPhoto
• Add your Privacy Notice

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Price Lists and Product Packages

• Create and manage price lists
• Create a product package
• Create package and pricing options for siblings
• Build a UK price list: recommended prints and gifts by job type
• Choose à la carte items for your price list (North American Customers)
• How to create a product package for Prepay jobs
• Create a Prepay price list
• Manage photo effects (filters)
• Use the production tab for self-fulfilled products
• Price list settings
• Create custom services with “My products”
• Easy Production Sync for enterprise customers
• Product Package Strategies (North American Customers)
• Product Package Strategies (UK Customers)
• UK price list settings: Postage by you expert settings
• Test your price list before launching a photo job
• Offer the Professional Retouching add-on in GotPhoto
• Customer Downloads: Timing Explained

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Your Online Shop

• The new GotPhoto Online Shop
• Your Online Shop URLs
• Customize your online shop
• The Pages & Menu Page
• Add videos and PDF files to your shop or emails
• The Wishlist feature
• Slideshow Pages
• Content protection: Prevent screenshots and reduce image theft in your GotPhoto shop

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Communication With Customers

• Set up automated campaigns in GotPhoto
• Add a message to an automated campaign
• Add a Call-to-Action (CTA) button to customer emails
• Customize sender email settings via your own email server (Enterprise Customers)

Upselling Options

• Upselling: Add additional poses per product package
• Upselling: Make the purchase of a package mandatory
• Set up GotPhoto's background feature
• Upselling: Offer discounted prints with "Download All" purchases
• Set up upselling download options in GotPhoto
• Upselling: Set a Minimum Order Value

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Navigation

• Welcome to the new GotPhoto dashboard!
• The order details page
• Advanced Job Settings
• The Account Statistics Page
• The General Account Settings Page
• The Communication Settings pages
• The Shipping Settings Page
• The Custom Voucher Page (Create Coupon Codes)
• The Orders Page
• The Google Analytics Tab
• The Search Function
• The photo job's Settings page
• The Shop Settings and Your Code Pages
• The Domain & Integration Page
• The Job Statistics Tab
• The Buyers & Potential Buyers page
• The Customer Profile
• The Invoices page
• Commitment to Accessibility
• The Subjects tab

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