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Entagged App error: "Code does not fit in code field"

This error appears when the number of barcodes scanned will not fit in your camera field, or if you ignore an error and tap a name or scan a code anyway. That will fail (red frame) and the error message may change to this.

To troubleshoot, please try the following steps:

  1. 1Restart your Entagged by turning off you camera, waiting 10 seconds and turning it on again. When the Entagged reconnects, before trying to send a code to the camera, check the displayed error message. If it is different than before, follow the steps described in the error message to resolve it. Find a list of possible Entagged app error messages here.
  2. 2Make sure you are only tagging up to 3 subjects at a time. The Entagged system can only recognize up to 3 subjects in an image.
  3. 3Check that the USB connection is successfully established by troubleshooting with this article.
  4. 4Nikon and Fuji Users: 
    1. Open your Entagged app and tap on the Entagged with a gear icon.
    2. Tap on your Entagged device name, and then tap on Settings.
    3. Scroll down the settings until you find the Code Field setting, then tap on it.
    4. Select "UserComment" as your new field.

Are you mid-shoot and need to quickly use an alternative tagging method? Click here for a brief explanation on how to pivot to QR tagging.