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Photos show as crossed-out cameras in Photo Management

Table of contents

Overview

If the photos you uploaded to your job do not display in Photo Management, you may instead see placeholders with a crossed-out camera icon.

Photo Management showing crossed-out camera icons instead of uploaded photos.

Root cause

This issue happens because of a missing or corrupted watermark file.

Solution

Check your watermark settings to confirm that the file you uploaded is valid:

  1. 1If you uploaded a corrupted watermark file, replace it with a correct version.
  2. 2If the watermark file cannot be fixed, set a different watermark in the system.

Once the watermark is updated, your photos should display normally in Photo Management.

The takeaway

If photos show as crossed-out cameras, it usually means the watermark file is missing or corrupted. Replacing or updating the watermark resolves the issue and restores proper photo display.